IP Telephony Unveiled is written for all those responsible for corporate strategies for revenue generation, cost containment, and customer satisfaction. IP Telephony Unveiled uncovers the value behind this technology, which helps you see past what might appear to be only a new telephone system, to understand the strategic enabler laying dormant in many companies' networks. Through this book, you will understand the real benefits of an IP telephony strategy and get assistance in developing this strategy inside your organization.
Edición: Cisco Press (2004)
Idioma: Inglés
Formato: PDF
Contenido:
- Haven't We Been Here Before?
- Wait a Minute? My Phone System Works Just Fine?
- But What About All of My PBX Features?
- If This Isn't a PBX, What Is It?
- Focusing on the Few
- A Different View of ROI
- Watch That First Step
- Looking Ahead
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