jueves, 15 de mayo de 2008

ITIL v3 Service Design

In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.






Publisher:
TSO (June 2, 2007)
Pages: 350
Language: English
ISBN-10: 0113310544
ISBN-13: 978-0113310548
Format:
PDF


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